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If you notice your toilet isn’t flushing properly, it could be a tank issue. Lift the lid (if it’s accessible) of your toilet tank and take a look inside. This tank runs clean water, which helps your toilet flush. If the tank is empty, there could be a problem. At ClearView Services we specialize in home and business plumbing across Calgary, AB. Working closely with local families, we’ve come to know a thing or two about empty toilet tanks and how to fix them. Generally, if you notice an empty tank, it means one of three things:

  • Something needs to be replaced
  • The toilet needs to be updated
  • It’s time to call a plumber

Here, we’ll talk a bit about why your toilet tank might be empty and how it can be fixed.

  • Fill Valve Issue

The fill valve in your toilet controls how much water comes into your tank after you flush and use the reserves. The fill valve gets a workout over time and can slip out of place. If your valve isn’t sitting right in the tank, you can readjust it to manage water levels. Adjusting the fill valve is something you can do yourself or call a plumber for help. If you move the valve yourself, follow these steps:

  • Open your toilet tank
  • Turn water level adjustment rod screw until the float cup moves
  • Moving the float cup up raises the water, and down lowers the water
  • Flush the toilet to check progress
  • Repeat process until your toilet fills correctly
  • Replace the toilet tank lid

Never force anything that doesn’t want to move in your toilet. If you try to turn the screw and it’s stuck, it’s best to call a professional for help. Forcing the screw could damage the adjustment rod. If you break the rod, you’ll be out a part and need to have it replaced to flush your toilet properly.

  • Old Float Ball

If your toilet is older, it likely has an object called a float ball inside. As the name implies, this little ball floats on the top of the water in your tank. It tells your toilet tank how high the water should fill. If the float ball is too low in the tank, your water level will reflect this. Like the fill valve, you can manually fix the position of your float ball without a professional. To do so, follow these steps:

  • Open toilet tank
  • Carefully slide a finger beneath float arm and lift upward slightly
  • The float ball should move and the tank should fill
  • Replace tank lid

Flush the toilet and watch the ball position if it resumes its low level in the tank, it might need to be replaced. An old float ball isn’t a huge problem, but it does mean a trip to the hardware store or a call to your local plumber. In Calgary, AB you shouldn’t have a problem locating a float ball, but if you do, we can help.

Toilet Trip Lever Isn’t Working

The handle you use to flush your toilet from the outside of the tank is connected to a trip lever inside. If the internal trip level isn’t working, the toilet won’t flush, and the tank won’t fill. Unfortunately, most trip lever problems require a new lever.

To see if the lever is the issue, remove the lid of your toilet tank and look inside. The lever is near the handle, inside the tank. It commonly looks like a long metal rod, bent to resemble a lever. This is connected to the flush valve.

Flush the toilet with the tank lid off and watch the trip lever. If the lever doesn’t move, isn’t connected to the valve, or moves but the toilet still doesn’t flush, it could require some fixing. Trip assembly is delicate, and if it’s not positioned properly, it could be the difference between a flushing toilet and a broken one.

At ClearView Services, we don’t recommend you try to fix a broken trip lever by yourself. The biggest issue is that the trip lever connects so many other parts of your flushing mechanism. If you damage something else in the process it could mean spending more time and money on the resolution.

Contact ClearView Services Today!

If you’re experiencing problems with your toilet tank and you live in Calgary, AB , ClearView Services is on the job. We work with homeowners and businesses across the city and are happy to help. Contact us today to be in touch to a member of our team and to learn more about how we can help.

Serving Calgary, AB and surrounding areas

We take immense pride in providing Calgary, AB and surrounding areas with top-notch plumbing, heating, and cooling services, ensuring every home and business operates smoothly year-round. Our team’s expertise and dedication shine through in every project, earning the trust and satisfaction of our valued customers across the city. Serving you isn’t just a job for us; it’s a commitment to excellence and a testament to our passion for keeping our community comfortable and thriving.

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A job well done.

I had furnace venting replaced. This company is efficient and very professional. You know who is coming to do the work and given notice of when they’ll arrive. Heinz was very knowledgeable, professional, was not bothered by all my questions. He gave full explanations, reasons why, and great advice on maintenance care. He showed that he cared about what he was doing and was very efficient in getting the work done quickly. I highly recommend this company and Heinz.

Elsa Krienke

Jon was on time and dispatch team did their best to get him to the property to do an inspection on leaking pipes and backup sewer system. Jon then immediately got another job into the system to have a deeper inspection of the entire system to determine where the blockage was.

David Crawford

Thank you! Your service has always been reliable, professional,and friendly.
Rural folks can depend on you, as We have for more than 30 years, for both our property and others.
If you say you’re coming – you show up- or you promptly let us know of any delays! AND do a fantastic job. We’d asked for certain day & hours, as our neighbour has a B&B, didn’t want to cause issues with septic removal smells for them. YOU DELIVERED! Thank you. The Jackson’s.

Robert Jackson

The appointment to come to check my boiler was prompt and early I’m the day so I didn’t have to wait the whole day. I received a call 15mins before the arrival. An email and a text was sent earlier. Gerry introduced himself and told me his purpose. He checked my boiler for a while then explained clear to me what the problem was, it was relief to know that it is nit necessarily a serious one. He made further checks and made some recommendations for change of some worn out parts, the re-glycol – 10yrs overdue and some leak that…

Roland B.

We could not do the water valve replacement because the city could not shut the water off. I was warned ahead of time that this might happen so was not worried. Yamil was courteous and professional and I look forward to his return when the city can fulfill there end of the job. Justin and Sean were great with the furnace install. It went smoothly and Justin explained the new thermostat fully. The walk through on the furnace was useful and timely. Justin and Sean were friendly and professional and great to work with. John who came out for the initial inspection…

Paul Palardy

Drake Ahern did an awesome job cleaning the ducts. Was very friendly and professional. Worked hard and paid attention to all the details. I’d definitely have him back next time.

David Dickinson

John came out to review our heating and AC set-up. He was very knowledgeable and patient as he walked us through the various units and proposed maintenance program. Would highly recommend.

Lucus Tomei

Can’t say enough about the great service I received from Heinz regarding some concerning alerts we got on our Ecobee Smart Thermostat yesterday. I felt cared for and trusted that he was focused on the necessary followup to assure our safety. Heinz is very good at his job.

Kim Koch

Our hot water tank blew and fortunately we noticed right away. We called Clearview Services late in the evening and we were answered right away. We were kept in the loop throughout the entire experience and Gabe Colpitts was the service technician who visited the next morning. He was very professional and spent the time to explain and educate the different options that were available. We were up and running with hot water the very next day.

Mike Mario

Had them update and install our infloor heating two zones, and add tank less hot water on demand and install a water softener. Our technician was very professional kept his work area tidy, cleaned up after himself. He also wiped down all the equipment used including piping and tubing. He was friendly, kept us informed on his progress. You could tell he enjoys what he does… great job Thank you so much.

Carol Hill

Clearview was excellent to deal with. Very professional in their approach and the picture sent of the plumber before hand is an excellent idea. Richard was great to deal with. He gave me different options to resolve the problem.

Rick Pultz

Barry did a great job in replacing a leaking Hot Water tank. Just a bit shocked at how much the cost of a new tank has increased over the years. We would certainly use ClearView for future jobs.

Ken Stowell

Barry was fantastic. Explained the steps that would be required to detect the leak and then proceeded with the work. He was professional and managed to fix our issue same day. He left our home clean and tidy before leaving. Overall very happy.

Jonathan Wilson

Heinz was professional and honest. He gave me options and the price. The price was the price and there were no extra charges. He worked on a boiler system that was having issues. He flushed and cleaned system and everything is back up and running. When he was finished he asked if I had any question. I look forward to him coming back to service this system again.

Curtis W.

Arrived on time and did a quick and efficient replacement of my kitchen sink faucet. Also took the time to further explain the operation of the water softener installed on the last visit.
Richard was friendly and knowledgeable. Great service!

Marybeth Marrow

I felt the company is oriented on quality of customer service , they send me the track link when dispatch the plumber, and the plumber is super on time too . I really appreciate Richard , he is supper patient to help me find out what is the best solution, focus on customer’s interest . Thank you again , I will definitely use your service again when I having plumbing problems, which I hope it will never happen.

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