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Nothing is worse than having someone use the toilet and within minutes of them flushing it’s clear that annoying running sound isn’t going to stop. This is a constant source of frustration as it’s a sound that’s hard to ignore. That means someone has to get up and “jiggle the handle” to hopefully get the running to stop.

This common annoyance occurs because there is an internal water leak in the toilet. Although it doesn’t seem to be causing any harm, it is actually wasting hundreds of gallons of water which you have probably noticed on your water bill.

So Why Is Your Toilet Running All The Time And What Can You Do About It?

  • Step 1: Check the “Toilet Flapper”

The toilet flapper is a common culprit for running toilets. These flaps are a seal for your toilet’s water tank. As they age, they can decay and crack. When this happens, the toilet flapper that is supposed to raise the lift arm in the tank, by pulling on a chain attached to the toilet flapper, has a hard time raising so water can fill the toilet bowl. However, where the issue occurs is when the flapper fails to drop back into position to seal the tank.

The cracks or damage allow water to continue to leak into the toilet bowl, so you hear that constant running water. If you look at the toilet flapper and it is clearly a little worse for wear, you can try replacing it yourself. They are available at your local hardware store. You have to turn off the water supply on the valves beneath the toilet, flush and then remove leftover water in the bowl. You can then unhook the flapper and attach the new one.

  • Step 2: Check the Chain

If the flapper seems fine, it could be the chain attached to the flapper causing the issue. In some cases, the chain length can make it hard for the flapper to connect fully to seal the tank. When it’s too long, it gets caught beneath the flapper, so you just have to unhook the chain and rehook it so it’s shorter. You’ll have to do a test flush to make sure you get it in the ideal spot because if you miss the mark, the seal won’t work at all if the chain is too short.

  • Step 3: Check the Toilet Tank Float Ball And Arm

These parts are pretty obvious based on their name. When you lift the lid from the toilet tank the plastic ball is the first thing you’ll see. It is attached to an arm and together they rise and fall as water empties and refills in the tank. Their purpose is to help monitor water levels and when the ball reaches a certain level, the water stops running. To see if it’s working properly, you need to lift the float arm and see if that stops the running water.

If the ball isn’t high enough to stop the running water, it might be hitting the tank because the arm is off-kilter. You can bend it away from the tank wall and see if this helps. If it appears the ball and arm are aligned, then the ball might be cracked which will cause it to fill with water and sink to the bottom of the tank. When this happens, the water keeps running because the ball isn’t reaching its proper position to stop it. All that water feeds into an overflow tube and just keeps running. This is a simple fix as you can just replace the float ball.

  • Step 4: See If the Running Has Stopped

If you’ve checked the toilet flapper and replaced it, and adjusted the float arm or replaced the float ball and you still have that annoying running water sound, things are a little worse. Your last hope is that the entire ballcock assembly has to be replaced. You can head to the hardware store to find a ballcock assembly kit, which usually provides instructions to help the DIYer do the installation themselves. However, this gets a little more complicated and might be best left to the professionals at ClearView Services. Also, should you do all of these steps including a complete replacement of the ballcock assembly and the toilet still runs, you might need a new toilet.                      

Find Long-Term Solutions

This is where we come in. As your Calgary plumber, we can quickly rid you of that annoying running water sound and save you money on water wastage.

Give us a call today!

Serving Calgary, AB and surrounding areas

We take immense pride in providing Calgary, AB and surrounding areas with top-notch plumbing, heating, and cooling services, ensuring every home and business operates smoothly year-round. Our team’s expertise and dedication shine through in every project, earning the trust and satisfaction of our valued customers across the city. Serving you isn’t just a job for us; it’s a commitment to excellence and a testament to our passion for keeping our community comfortable and thriving.

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A job well done.

Can’t say enough about the great service I received from Heinz regarding some concerning alerts we got on our Ecobee Smart Thermostat yesterday. I felt cared for and trusted that he was focused on the necessary followup to assure our safety. Heinz is very good at his job.

Kim Koch

The appointment to come to check my boiler was prompt and early I’m the day so I didn’t have to wait the whole day. I received a call 15mins before the arrival. An email and a text was sent earlier. Gerry introduced himself and told me his purpose. He checked my boiler for a while then explained clear to me what the problem was, it was relief to know that it is nit necessarily a serious one. He made further checks and made some recommendations for change of some worn out parts, the re-glycol – 10yrs overdue and some leak that…

Roland B.

Barry did a great job in replacing a leaking Hot Water tank. Just a bit shocked at how much the cost of a new tank has increased over the years. We would certainly use ClearView for future jobs.

Ken Stowell

Our hot water tank blew and fortunately we noticed right away. We called Clearview Services late in the evening and we were answered right away. We were kept in the loop throughout the entire experience and Gabe Colpitts was the service technician who visited the next morning. He was very professional and spent the time to explain and educate the different options that were available. We were up and running with hot water the very next day.

Mike Mario

We could not do the water valve replacement because the city could not shut the water off. I was warned ahead of time that this might happen so was not worried. Yamil was courteous and professional and I look forward to his return when the city can fulfill there end of the job. Justin and Sean were great with the furnace install. It went smoothly and Justin explained the new thermostat fully. The walk through on the furnace was useful and timely. Justin and Sean were friendly and professional and great to work with. John who came out for the initial inspection…

Paul Palardy

Had them update and install our infloor heating two zones, and add tank less hot water on demand and install a water softener. Our technician was very professional kept his work area tidy, cleaned up after himself. He also wiped down all the equipment used including piping and tubing. He was friendly, kept us informed on his progress. You could tell he enjoys what he does… great job Thank you so much.

Carol Hill

Barry was fantastic. Explained the steps that would be required to detect the leak and then proceeded with the work. He was professional and managed to fix our issue same day. He left our home clean and tidy before leaving. Overall very happy.

Jonathan Wilson

I felt the company is oriented on quality of customer service , they send me the track link when dispatch the plumber, and the plumber is super on time too . I really appreciate Richard , he is supper patient to help me find out what is the best solution, focus on customer’s interest . Thank you again , I will definitely use your service again when I having plumbing problems, which I hope it will never happen.

Jing Huang

Clearview was excellent to deal with. Very professional in their approach and the picture sent of the plumber before hand is an excellent idea. Richard was great to deal with. He gave me different options to resolve the problem.

Rick Pultz

I had furnace venting replaced. This company is efficient and very professional. You know who is coming to do the work and given notice of when they’ll arrive. Heinz was very knowledgeable, professional, was not bothered by all my questions. He gave full explanations, reasons why, and great advice on maintenance care. He showed that he cared about what he was doing and was very efficient in getting the work done quickly. I highly recommend this company and Heinz.

Elsa Krienke

Jon was on time and dispatch team did their best to get him to the property to do an inspection on leaking pipes and backup sewer system. Jon then immediately got another job into the system to have a deeper inspection of the entire system to determine where the blockage was.

David Crawford

Thank you! Your service has always been reliable, professional,and friendly.
Rural folks can depend on you, as We have for more than 30 years, for both our property and others.
If you say you’re coming – you show up- or you promptly let us know of any delays! AND do a fantastic job. We’d asked for certain day & hours, as our neighbour has a B&B, didn’t want to cause issues with septic removal smells for them. YOU DELIVERED! Thank you. The Jackson’s.

Robert Jackson

John came out to review our heating and AC set-up. He was very knowledgeable and patient as he walked us through the various units and proposed maintenance program. Would highly recommend.

Lucus Tomei

Heinz was professional and honest. He gave me options and the price. The price was the price and there were no extra charges. He worked on a boiler system that was having issues. He flushed and cleaned system and everything is back up and running. When he was finished he asked if I had any question. I look forward to him coming back to service this system again.

Curtis W.

Drake Ahern did an awesome job cleaning the ducts. Was very friendly and professional. Worked hard and paid attention to all the details. I’d definitely have him back next time.

David Dickinson

Arrived on time and did a quick and efficient replacement of my kitchen sink faucet. Also took the time to further explain the operation of the water softener installed on the last visit.
Richard was friendly and knowledgeable. Great service!

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