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Water dripping from a hot water heater is a bad sign. Hot water heaters work in our homes all day without a second thought. Sometimes a leak can go on without even being noticed. As soon as you recognize puddles or dripping water around the tank, it’s time to take action.

So, why does your water heater leak, and what do you do when it does? At ClearView Services we have a lot of experience in this area. We help families in Calgary deal with water heater issues regularly. Here, we’ll shed some light on the situation and help you determine the next course of action following a leak discovery.

Why is my Water Heater Leaking?

This is likely the first question you’ll ask after noticing a leak. Why is the tank leaking? Did something happen to it? The most common reasons for a leak are:

  • Relief Valve Pressure Problems: The relief valve on the water heater is meant to allow hot air to escape when pressure mounts inside. If the water heater is used too often, the relief valve isn’t given a chance to relax and reset. Instead, the excessive heat and pressure damage the valve.
  • Age: All appliances in our homes age, and they all have shelf lives. Water heaters have an approximate 10-year lifespan. Once a decade, you should replace the heater. If yours is nearing that 10-year mark (or has surpassed it), it’s simply a matter of age. Parts wear out over time, making the heater less effective.
  • Drain Valve Issues: Like the relief valve, the drain valve has taken a beating over the years. Anything trapped in the heater, including sediment, gets caught in the drain valve, ensuring it doesn’t flow into your water system. This valve lets the heater be cleaned, and you may notice some water dripping near this area. A little is normal, but a lot isn’t.
  • Inlets and Outlets: Where hot and cold outlets appear on the tank, there are weak spots. The inlets and outlets weaken faster than other heater components. It’s one of the first places to check if the tank begins leaking.

Sometimes there are small signs that the heater is ready to give out. Things like a slight change in the color and quality of water, physical changes to the heater (rust, missing pieces, a crack, etc.), strange noises coming from the heater, and of course, water where it shouldn’t be (outside the heater instead of inside the heater).

If you notice any of these signs, or there seems to be obvious trouble with the above-mentioned issues, your heater’s in trouble.

  • First Steps to Tackling a Leaky Heater

The first step to fixing anything in your home is diagnosing the problem. Where is the leak coming from exactly? And which of the heater components is closest to the leak? This might help you determine where and why it’s leaking.

Before acting on any DIY repair attempts, be sure to turn off the power to the tank and drain it. Do this by switching the breaker on your circuit breaker box associated with the heater. Be careful because leaving the power running on a leaky water heater is extremely dangerous, especially if you plan on touching the tank.

If the water heater is gas-powered, there should be a switch to turn it off. Gas or electric, always turn off the power before starting any DIY process.

Next, turn off the cold water and then the hot water valve (main water valve). Once power and water have stopped running to the tank, and it’s properly drained, you can begin to address the issue.

  • Fixing the Leak

There are a few areas you can check out by yourself, including the inlets and outlets. It could be something as simple as a loose connection. A wrench can be used to tighten hardware and stop a leak caused by loose inlets and outlets without help.

A broken valve is another common culprit. If you have experience changing a valve, you could tackle this project on your own. Most homeowners need a professional for this. There are a few reasons calling a professional is best:

1. A professional knows which new valve is needed

2. Improper assembly could cause bigger problems with the heater.

If the reason the tank is leaking stems from a crack or hole, it’s probably game over. Not you, nor a professional will be able to remedy a hole or crack. Most heaters will need to be replaced entirely in this situation.

Call an Expert

If the time has come to call a professional in Calgary, ClearView Services can help. Give us a call for ongoing maintenance or repair. We’re always happy to lend a hand.

Serving Calgary, AB and surrounding areas

We take immense pride in providing Calgary, AB and surrounding areas with top-notch plumbing, heating, and cooling services, ensuring every home and business operates smoothly year-round. Our team’s expertise and dedication shine through in every project, earning the trust and satisfaction of our valued customers across the city. Serving you isn’t just a job for us; it’s a commitment to excellence and a testament to our passion for keeping our community comfortable and thriving.

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A job well done.

Clearview was excellent to deal with. Very professional in their approach and the picture sent of the plumber before hand is an excellent idea. Richard was great to deal with. He gave me different options to resolve the problem.

Rick Pultz

Had them update and install our infloor heating two zones, and add tank less hot water on demand and install a water softener. Our technician was very professional kept his work area tidy, cleaned up after himself. He also wiped down all the equipment used including piping and tubing. He was friendly, kept us informed on his progress. You could tell he enjoys what he does… great job Thank you so much.

Carol Hill

Heinz was professional and honest. He gave me options and the price. The price was the price and there were no extra charges. He worked on a boiler system that was having issues. He flushed and cleaned system and everything is back up and running. When he was finished he asked if I had any question. I look forward to him coming back to service this system again.

Curtis W.

Our hot water tank blew and fortunately we noticed right away. We called Clearview Services late in the evening and we were answered right away. We were kept in the loop throughout the entire experience and Gabe Colpitts was the service technician who visited the next morning. He was very professional and spent the time to explain and educate the different options that were available. We were up and running with hot water the very next day.

Mike Mario

Jon was on time and dispatch team did their best to get him to the property to do an inspection on leaking pipes and backup sewer system. Jon then immediately got another job into the system to have a deeper inspection of the entire system to determine where the blockage was.

David Crawford

We could not do the water valve replacement because the city could not shut the water off. I was warned ahead of time that this might happen so was not worried. Yamil was courteous and professional and I look forward to his return when the city can fulfill there end of the job. Justin and Sean were great with the furnace install. It went smoothly and Justin explained the new thermostat fully. The walk through on the furnace was useful and timely. Justin and Sean were friendly and professional and great to work with. John who came out for the initial inspection…

Paul Palardy

Drake Ahern did an awesome job cleaning the ducts. Was very friendly and professional. Worked hard and paid attention to all the details. I’d definitely have him back next time.

David Dickinson

The appointment to come to check my boiler was prompt and early I’m the day so I didn’t have to wait the whole day. I received a call 15mins before the arrival. An email and a text was sent earlier. Gerry introduced himself and told me his purpose. He checked my boiler for a while then explained clear to me what the problem was, it was relief to know that it is nit necessarily a serious one. He made further checks and made some recommendations for change of some worn out parts, the re-glycol – 10yrs overdue and some leak that…

Roland B.

Thank you! Your service has always been reliable, professional,and friendly.
Rural folks can depend on you, as We have for more than 30 years, for both our property and others.
If you say you’re coming – you show up- or you promptly let us know of any delays! AND do a fantastic job. We’d asked for certain day & hours, as our neighbour has a B&B, didn’t want to cause issues with septic removal smells for them. YOU DELIVERED! Thank you. The Jackson’s.

Robert Jackson

Arrived on time and did a quick and efficient replacement of my kitchen sink faucet. Also took the time to further explain the operation of the water softener installed on the last visit.
Richard was friendly and knowledgeable. Great service!

Marybeth Marrow

John came out to review our heating and AC set-up. He was very knowledgeable and patient as he walked us through the various units and proposed maintenance program. Would highly recommend.

Lucus Tomei

I had furnace venting replaced. This company is efficient and very professional. You know who is coming to do the work and given notice of when they’ll arrive. Heinz was very knowledgeable, professional, was not bothered by all my questions. He gave full explanations, reasons why, and great advice on maintenance care. He showed that he cared about what he was doing and was very efficient in getting the work done quickly. I highly recommend this company and Heinz.

Elsa Krienke

Barry was fantastic. Explained the steps that would be required to detect the leak and then proceeded with the work. He was professional and managed to fix our issue same day. He left our home clean and tidy before leaving. Overall very happy.

Jonathan Wilson

Can’t say enough about the great service I received from Heinz regarding some concerning alerts we got on our Ecobee Smart Thermostat yesterday. I felt cared for and trusted that he was focused on the necessary followup to assure our safety. Heinz is very good at his job.

Kim Koch

I felt the company is oriented on quality of customer service , they send me the track link when dispatch the plumber, and the plumber is super on time too . I really appreciate Richard , he is supper patient to help me find out what is the best solution, focus on customer’s interest . Thank you again , I will definitely use your service again when I having plumbing problems, which I hope it will never happen.

Jing Huang

Barry did a great job in replacing a leaking Hot Water tank. Just a bit shocked at how much the cost of a new tank has increased over the years. We would certainly use ClearView for future jobs.

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