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Have you ever come across a wet spot on your ceiling, directly under your tub or shower upstairs, which kept on getting worse by the day? And what was the next thing you did? Did you call a plumber (403-216-8439) to have it checked and repaired? Was the plumber sure that he diagnosed the cause of the problem correctly before he explained to you what needed to be done and how much it would cost you?

You have no choice but to be extremely sure about the correct diagnosis before the huge ceiling is hammered and cut open, because a majority of the plumbers and technicians may not be able to get it right the first time. It is extremely critical that the source of the leak is correctly identified and rectified accordingly. You will not only lose a lot of money in unnecessary repair work but also be inconvenienced the next time with the same leaking problem.

What could be the possible causes of a plumbing leak from the ceiling?

  • Faulty Faucet or tub spout
  • Improper sealing of the trim plate
  • Bad caulking in or around the tile of the tub/ shower upstairs

All of the three culprits mentioned above do not require the plumber to dig a hole in the ceiling to identify the source of the leak. What actually needs to be done in these cases is to get the shower and tub area completely waterproofed, in turn avoiding recurrences of such plumbing leaks.

Once the waterproofing is taken care of, the section of the damaged ceiling will have to be repaired and it is best to call the water damage company professionals who will fix the water damage and bring back the original look of the ceiling, as the plumbers will merely fix the leaking problem for you.

How to ensure correct diagnosis of a leak in your ceiling?

The most efficient way to diagnose the source of a plumbing leak is to eliminate the possible causes one at a time. Below is a step-wise process that demonstrates the same:

The first step will be to ensure that there is no leakage or dripping or having running water anywhere in the house.

  • Typical water meter

The movement of this small dial will indicate trickling of water and hence, its usage. You can conduct a quick test for this by turning on and off one of the hose bibs and seeing the change in its movement – it will turn when the water is running and will stop when the water is turned off.

However, if you do not see the dial stopping when you turn off the hose bib, it is a case of “supply side” leak. To shortlist further where the leakage has arisen from, turn off the main water control valve of the house. If the dial still doesn’t stop, the leak could be outside the house; but if it does stop, then it is surely inside somewhere. Another step you can take to further shortlist the leak source is to turn off the cold water supply to the water heater. If the dial doesn’t stop, it could be a case of cold water side leakage, else on the hot water side.

Once your test identifies the source of the leakage, say if it is from the supply side, the best approach thereafter would be to work your way from the bottom upwards. You will then be required to get on top of a ladder under the ceiling where you have the wet mark. Just create a small hole in the ceiling using a screwdriver, which will help drain out all the stagnant water and will let you see if there is any fresh leakage. Pay attention to any sound (dripping etc) that you may hear and it will simplify your task of identifying the plumbing defect.

The next step will involve putting a plug on the tub drain and pouring huge buckets of water into the tub till it is substantially filled up, simultaneously ensuring that the water does not splash anywhere else outside the tub. Wait for some time to see if the leakage is showing up on the ceiling. Assuming it still doesn’t, then there is no issue with the “strainer”. However, if it does, then there could be two possible reasons:

  • The strainer is loose, which can be resolved by retightening it.
  • The sealant or the putty is out, which can be repaired by applying fresh putty between the tub and the strainer.

Faucet is faulty, so will need a replacement. Pipe connecting the faucet and the tub spout is defective and will need to be replaced with a new one instead.

Check around the shower handle if there is any damage to the wall and then turn on the shower. Do ensure that the water from the shower does not splash on the walls but goes directly to the tub. If you see a leakage on doing this, then the issue lies either with the pipe that connects the shower head and the faucet or with the shower arm. In most of the cases, the shower arm is more likely to be faulty and a quick replacement of the same will rectify the leakage problem.

Finally, spray some water using the shower handle over the doors, walls etc and try splashing it even on the shower handles, tiles, overflow cover etc and any other area which may be exposed to water while using the shower. Remember to try these steps one by one and wait for some time to see the results.

By now, the exact issue would have been known and the plumber will guide you on how it will be treated in the best possible manner at a reasonable cost.

However, it is worthwhile to mention that majority of these ceiling leaks caused by a plumbing defect in the upstairs tub/ shower can be treated by just caulking the tub and the tile since the tiles are the main problem area. So you can easily do without removing the sheetrock from the ceiling and increasing the work and cost manifold. Happy Plumbing!

Clearview Plumbing and Heating is a Calgary Plumbing company based in Calgary, Alberta, Canada which is available round the clock to carry out any type of Calgary Plumbing job.

You can reach us any time at 587-741-1562!

Serving Calgary, AB and surrounding areas

We take immense pride in providing Calgary, AB and surrounding areas with top-notch plumbing, heating, and cooling services, ensuring every home and business operates smoothly year-round. Our team’s expertise and dedication shine through in every project, earning the trust and satisfaction of our valued customers across the city. Serving you isn’t just a job for us; it’s a commitment to excellence and a testament to our passion for keeping our community comfortable and thriving.

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A job well done.

Barry did a great job in replacing a leaking Hot Water tank. Just a bit shocked at how much the cost of a new tank has increased over the years. We would certainly use ClearView for future jobs.

Ken Stowell

We could not do the water valve replacement because the city could not shut the water off. I was warned ahead of time that this might happen so was not worried. Yamil was courteous and professional and I look forward to his return when the city can fulfill there end of the job. Justin and Sean were great with the furnace install. It went smoothly and Justin explained the new thermostat fully. The walk through on the furnace was useful and timely. Justin and Sean were friendly and professional and great to work with. John who came out for the initial inspection…

Paul Palardy

Drake Ahern did an awesome job cleaning the ducts. Was very friendly and professional. Worked hard and paid attention to all the details. I’d definitely have him back next time.

David Dickinson

Barry was fantastic. Explained the steps that would be required to detect the leak and then proceeded with the work. He was professional and managed to fix our issue same day. He left our home clean and tidy before leaving. Overall very happy.

Jonathan Wilson

Our hot water tank blew and fortunately we noticed right away. We called Clearview Services late in the evening and we were answered right away. We were kept in the loop throughout the entire experience and Gabe Colpitts was the service technician who visited the next morning. He was very professional and spent the time to explain and educate the different options that were available. We were up and running with hot water the very next day.

Mike Mario

John came out to review our heating and AC set-up. He was very knowledgeable and patient as he walked us through the various units and proposed maintenance program. Would highly recommend.

Lucus Tomei

Can’t say enough about the great service I received from Heinz regarding some concerning alerts we got on our Ecobee Smart Thermostat yesterday. I felt cared for and trusted that he was focused on the necessary followup to assure our safety. Heinz is very good at his job.

Kim Koch

Heinz was professional and honest. He gave me options and the price. The price was the price and there were no extra charges. He worked on a boiler system that was having issues. He flushed and cleaned system and everything is back up and running. When he was finished he asked if I had any question. I look forward to him coming back to service this system again.

Curtis W.

Clearview was excellent to deal with. Very professional in their approach and the picture sent of the plumber before hand is an excellent idea. Richard was great to deal with. He gave me different options to resolve the problem.

Rick Pultz

Thank you! Your service has always been reliable, professional,and friendly.
Rural folks can depend on you, as We have for more than 30 years, for both our property and others.
If you say you’re coming – you show up- or you promptly let us know of any delays! AND do a fantastic job. We’d asked for certain day & hours, as our neighbour has a B&B, didn’t want to cause issues with septic removal smells for them. YOU DELIVERED! Thank you. The Jackson’s.

Robert Jackson

I felt the company is oriented on quality of customer service , they send me the track link when dispatch the plumber, and the plumber is super on time too . I really appreciate Richard , he is supper patient to help me find out what is the best solution, focus on customer’s interest . Thank you again , I will definitely use your service again when I having plumbing problems, which I hope it will never happen.

Jing Huang

The appointment to come to check my boiler was prompt and early I’m the day so I didn’t have to wait the whole day. I received a call 15mins before the arrival. An email and a text was sent earlier. Gerry introduced himself and told me his purpose. He checked my boiler for a while then explained clear to me what the problem was, it was relief to know that it is nit necessarily a serious one. He made further checks and made some recommendations for change of some worn out parts, the re-glycol – 10yrs overdue and some leak that…

Roland B.

Had them update and install our infloor heating two zones, and add tank less hot water on demand and install a water softener. Our technician was very professional kept his work area tidy, cleaned up after himself. He also wiped down all the equipment used including piping and tubing. He was friendly, kept us informed on his progress. You could tell he enjoys what he does… great job Thank you so much.

Carol Hill

Arrived on time and did a quick and efficient replacement of my kitchen sink faucet. Also took the time to further explain the operation of the water softener installed on the last visit.
Richard was friendly and knowledgeable. Great service!

Marybeth Marrow

I had furnace venting replaced. This company is efficient and very professional. You know who is coming to do the work and given notice of when they’ll arrive. Heinz was very knowledgeable, professional, was not bothered by all my questions. He gave full explanations, reasons why, and great advice on maintenance care. He showed that he cared about what he was doing and was very efficient in getting the work done quickly. I highly recommend this company and Heinz.

Elsa Krienke

Jon was on time and dispatch team did their best to get him to the property to do an inspection on leaking pipes and backup sewer system. Jon then immediately got another job into the system to have a deeper inspection of the entire system to determine where the blockage was.

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