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“Is it chilly in here, or is just me?” If that’s the question that brought you to this post, we’d like to say this first: That stinks. No one needs a quitter furnace in the dead of winter, and we’re so sorry it’s happened to you. And now for the good news: Many furnace issues can be resolved simply, quickly, and inexpensively. In this post, we cover 12 of the most common problems, how to fix them, and when you’ll need some professional help with your Calgary furnace repair.

We know you’re cold, so we’ll dive right in.

Furnace Problem #1: The Thermostat Isn’t Set to Heat

We don’t mean to be the HVAC equivalent of the stereotypical IT “help” desk, but we have to at least ask: Is your thermostat actually on—and on the right setting? Even if you’re certain it is, go check. It’s possible someone accidentally switched it off or made an overly aggressive temperature adjustment. It’s also possible that your thermostat batteries died. We’ll keep our fingers crossed for you while you check.

Furnace Problem #2: Furnace Isn’t Receiving Power

OK, well… since you’re still reading, it appears we didn’t cross our fingers card enough. (So sorry.) If your thermostat is operating and its settings are correct, the next “Boy, do I feel dumb” thing to check is this: Is the furnace plugged in? We know it seems ridiculous to think it somehow got unplugged, but it’s absolutely worth a look before exploring other possibilities. If your furnace is plugged in, check to see if the circuit breaker tripped:

  • If the breaker controlling the furnace is in the OFF position, flip it back to ON. 
  • If it’s between ON and OFF, flip to OFF before switching it to ON. 
  • If it stays in the ON position, assume the tripped breaker was a fluke, and breathe a sigh of relief.
  • If the breaker trips again, you may have a problem with the wiring or with the breaker itself. In either case, you should involve a licensed electrician.

Furnace Problem #3: Furnace is Making a Grinding or Scraping Sound

If your blower is producing a grinding or scraping noise, it means your ball bearings have worn out and you should turn off the unit immediately. For this fix, you’ll need some help from a qualified Calgary HVAC professional

Furnace Problem #4: Furnace is Making a Squealing Noise

Shrieking furnaces indicate a slipped or worn blower belt. If you’re reasonably mechanically inclined, you can likely tackle this repair on your own. 

  • If you can’t see any damage to the belt, try tightening it. (Just don’t overdo it, or you’ll end up with Problem #3.) 
  • If you can see wear and tear on the belt, pick up a new one from your home improvement store, and follow the replacement instructions in your owner’s manual. 
  • Oooooor… save yourself some significant time and hassle, and let us help you instead.

Furnace Problem #5: Pilot Light or Ignition Issues

If you have an older furnace with a pilot light that won’t stay lit, you’ll need a professional to help you investigate several possible causes. You could have a misbehaving thermocouple or a clogged pilot orifice, your flame setting may be too low, or you might have a defective safety switch (which is obviously a big deal).

Note: Before attempting to relight your pilot, turn off the gas supply and wait several minutes. Natural gas is highly flammable, and if your pilot light has been out for some time, there could be a dangerous amount of gas built up around the unit. Always follow the instructions in your owner’s manual.

For furnaces with an electric ignitor, it’s worth checking the condition of your flame sensor. This critical safety feature of your furnace shuts down the whole work when it detects gas but no flames. When these sensors get dirty, they can’t “see” the flames, and so they unnecessarily shut everything down. To clean yours:

  • Turn off power to your furnace at the unit itself or by flipping the circuit breaker (not just at the thermostat).
  • Close the gas supply valve. 
  • Using a ¼” hex-head screwdriver, carefully remove the flame sensor—it’s a thin, metal rod located at the burner assembly.
  • Gently rub the sensor with fine-grit sandpaper or an emery board. (A dollar bill actually works great, too!)
  • Wipe away any remaining dust with a paper towel, and then replace the sensor.

Furnace Problem #6: Dirty Filters

We cannot over-exaggerate the importance of regularly replacing your furnace filters. Clogged filters restrict airflow, which makes your furnace work harder, which can lead to the heat exchanger overheating, which will shut down your unit. 

At best, you’ll have an inefficient furnace producing less heat for more money. At worst, you’ll shorten the lifespan of your furnace and have a chilly house. If your furnace isn’t producing enough heat, or if it’s constantly cycling off and on, there’s a good chance the poor thing is gasping for air. Replace those filters!

Furnace Problem #7: Access Panel Left Open

As you’ve no doubt discovered, accessing the guts of your furnace requires opening a panel on the unit. If the panel isn’t closed all the way, the furnace will absolutely not turn on… yet another safety feature to prevent injuries!

Furnace Problem #8: Dirty Burners

If your burners get gunked up, they can’t release sufficient natural gas to create combustion—which means you’ll get no heat. Healthy burners produce blue flames; any other color, such as yellow or orange, indicates debris in the mix. Dirty burners can also produce an impressive boom-rumble when they try to ignite. Although Googling “how to clean dirty burners” will yield several results, we strongly advise against doing this yourself. Too many things can go wrong—and quickly.

Furnace Problem #9: Cracked Heat Exchanger

A cracked heat exchanger hampers your furnace’s ability to do its job and it can allow deadly carbon monoxide to seep into your home. The signs of a cracked heat exchanger can be tricky to spot, but they may include:

  • Soot on the inside of your furnace
  • A strong, unpleasant odor that may remind you of that frog dissection unit in 10th grade biology
  • Water on the floor around the furnace
  • People in your home experiencing headaches, irritated eyes, nausea, disorientation, or flu-like symptoms—all indications of carbon monoxide poisoning

If you even suspect your furnace has a cracked heat exchanger, shut it down and call in a Calgary HVAC expert immediately.

Furnace Problem #10: Faulty Limit Control Switch

If your blower fan runs continuously, and you’re certain your thermostat is set to AUTO not ON, your limit control switch may be to blame. This switch, located just under the box that directs heat from the furnace to the ducts, shuts down the system when the air gets too hot. If the unit never shuts off, it means your limit switch needs to be adjusted or replaced—which is a job for an HVAC pro.

Furnace Problem #11: Furnace Doesn’t Blow Air

If your furnace is coming on but it doesn’t seem to be moving air, you probably have a broken blower fan belt. As we advised in Problem #4, follow the instructions in your owner’s manual to replace the belt (or let us do it for you).

Furnace Problem #12: Popping or Pinging Ducts

As ducts heat, they expand, and when they cool, they shrink back—which can explain most of the popping or pinging sounds you hear. You may also have a loose flap of metal inside a duct that wiggles as air moves past it. If you can trace the sound to its exact location, try making a small dent in that location to see if that stops the sound. (Hooray for physics!)

Could Your Furnace Use a Tune-Up?

To ensure your furnace will keep your home comfortable all season long—and for many years to come— have us over to do a thorough inspection. With ClearView Services, Calgary’s most trusted HVAC experts, you can have peace of mind that we’ll take good care of you and your home. But you don’t have to take our word for it; check out our reviews!

Serving Calgary, AB and surrounding areas

We take immense pride in providing Calgary, AB and surrounding areas with top-notch plumbing, heating, and cooling services, ensuring every home and business operates smoothly year-round. Our team’s expertise and dedication shine through in every project, earning the trust and satisfaction of our valued customers across the city. Serving you isn’t just a job for us; it’s a commitment to excellence and a testament to our passion for keeping our community comfortable and thriving.

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A job well done.

Barry was fantastic. Explained the steps that would be required to detect the leak and then proceeded with the work. He was professional and managed to fix our issue same day. He left our home clean and tidy before leaving. Overall very happy.

Jonathan Wilson

Drake Ahern did an awesome job cleaning the ducts. Was very friendly and professional. Worked hard and paid attention to all the details. I’d definitely have him back next time.

David Dickinson

Arrived on time and did a quick and efficient replacement of my kitchen sink faucet. Also took the time to further explain the operation of the water softener installed on the last visit.
Richard was friendly and knowledgeable. Great service!

Marybeth Marrow

I felt the company is oriented on quality of customer service , they send me the track link when dispatch the plumber, and the plumber is super on time too . I really appreciate Richard , he is supper patient to help me find out what is the best solution, focus on customer’s interest . Thank you again , I will definitely use your service again when I having plumbing problems, which I hope it will never happen.

Jing Huang

We could not do the water valve replacement because the city could not shut the water off. I was warned ahead of time that this might happen so was not worried. Yamil was courteous and professional and I look forward to his return when the city can fulfill there end of the job. Justin and Sean were great with the furnace install. It went smoothly and Justin explained the new thermostat fully. The walk through on the furnace was useful and timely. Justin and Sean were friendly and professional and great to work with. John who came out for the initial inspection…

Paul Palardy

Clearview was excellent to deal with. Very professional in their approach and the picture sent of the plumber before hand is an excellent idea. Richard was great to deal with. He gave me different options to resolve the problem.

Rick Pultz

I had furnace venting replaced. This company is efficient and very professional. You know who is coming to do the work and given notice of when they’ll arrive. Heinz was very knowledgeable, professional, was not bothered by all my questions. He gave full explanations, reasons why, and great advice on maintenance care. He showed that he cared about what he was doing and was very efficient in getting the work done quickly. I highly recommend this company and Heinz.

Elsa Krienke

The appointment to come to check my boiler was prompt and early I’m the day so I didn’t have to wait the whole day. I received a call 15mins before the arrival. An email and a text was sent earlier. Gerry introduced himself and told me his purpose. He checked my boiler for a while then explained clear to me what the problem was, it was relief to know that it is nit necessarily a serious one. He made further checks and made some recommendations for change of some worn out parts, the re-glycol – 10yrs overdue and some leak that…

Roland B.

Heinz was professional and honest. He gave me options and the price. The price was the price and there were no extra charges. He worked on a boiler system that was having issues. He flushed and cleaned system and everything is back up and running. When he was finished he asked if I had any question. I look forward to him coming back to service this system again.

Curtis W.

Thank you! Your service has always been reliable, professional,and friendly.
Rural folks can depend on you, as We have for more than 30 years, for both our property and others.
If you say you’re coming – you show up- or you promptly let us know of any delays! AND do a fantastic job. We’d asked for certain day & hours, as our neighbour has a B&B, didn’t want to cause issues with septic removal smells for them. YOU DELIVERED! Thank you. The Jackson’s.

Robert Jackson

Barry did a great job in replacing a leaking Hot Water tank. Just a bit shocked at how much the cost of a new tank has increased over the years. We would certainly use ClearView for future jobs.

Ken Stowell

Jon was on time and dispatch team did their best to get him to the property to do an inspection on leaking pipes and backup sewer system. Jon then immediately got another job into the system to have a deeper inspection of the entire system to determine where the blockage was.

David Crawford

Can’t say enough about the great service I received from Heinz regarding some concerning alerts we got on our Ecobee Smart Thermostat yesterday. I felt cared for and trusted that he was focused on the necessary followup to assure our safety. Heinz is very good at his job.

Kim Koch

Had them update and install our infloor heating two zones, and add tank less hot water on demand and install a water softener. Our technician was very professional kept his work area tidy, cleaned up after himself. He also wiped down all the equipment used including piping and tubing. He was friendly, kept us informed on his progress. You could tell he enjoys what he does… great job Thank you so much.

Carol Hill

John came out to review our heating and AC set-up. He was very knowledgeable and patient as he walked us through the various units and proposed maintenance program. Would highly recommend.

Lucus Tomei

Our hot water tank blew and fortunately we noticed right away. We called Clearview Services late in the evening and we were answered right away. We were kept in the loop throughout the entire experience and Gabe Colpitts was the service technician who visited the next morning. He was very professional and spent the time to explain and educate the different options that were available. We were up and running with hot water the very next day.

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